Contents
- Limits & Timing at a Glance
- Before Your First xx789 Withdraw: KYC Verification
- How to Complete KYC on xx789
- Photo & Document Requirements
- Step-by-Step: Requesting an xx789 Withdraw
- Supported Payment Methods
- Why Withdrawals Get Declined — and How to Fix It
- Questions Players Ask Before Their First Cashout
- Ready to withdraw your winnings?
Limits & Timing at a Glance
Before you start, here are the numbers that matter most. All amounts are in BDT (৳).
| Item | Amount / Time | Notes |
|---|---|---|
| Minimum withdrawal | ৳1,000 | Per transaction |
| Maximum daily withdrawal | ৳225,000 | Resets at midnight BDT |
| Standard processing time | 18 minutes | After approval |
| First-time withdrawal | Up to 1 hour | KYC review included |
| KYC document review | Up to 6 hours | Usually faster on weekdays |
| Minimum deposit (for reference) | ৳500 | Not required at withdrawal stage |
Before Your First xx789 Withdraw: KYC Verification
KYC (Know Your Customer) is a one-time identity check that xx789 requires before you can make your first withdrawal. You only do this once. After approval, all future withdrawals go through without repeating the process.
KYC protects your account from fraud and makes sure the money reaches the right person. It also ensures your funds can never be claimed by someone else.
Accepted Identity Documents
Submit one of these three documents. All are widely issued in Bangladesh and accepted by xx789.
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National ID Card (NID) Most common option. Upload both front and back sides clearly. The name on your NID must match the name registered on your xx789 account.
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Passport Upload the bio-data page (the page with your photo, full name, date of birth, and passport number). Expired passports are not accepted.
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Driving Licence Upload both sides. The licence must be currently valid and issued by BRTA. Names must match your registered account name exactly.
How to Complete KYC on xx789
The whole process takes about five minutes if your documents are ready. Follow these steps in order.
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Log in to your xx789 account
Go to xx789 Login and enter your registered mobile number and password. Use the mobile app for the fastest experience — uploading document photos is easier from your phone's camera.
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Open Account Settings and find Verification
Tap the profile icon at the top right of the screen. Select "Account Verification" or "KYC" from the dropdown menu. You will see your current verification status and an upload prompt.
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Choose your document type and upload photos
Select NID, Passport, or Driving Licence from the dropdown. Upload a clear photo of the front side, then the back side if required. Use natural daylight — avoid flash glare. The file must be JPG, PNG, or PDF under 5 MB.
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Submit and wait for the review
Hit "Submit for Review." The xx789 verification team will check your documents within 6 hours. You will receive a notification once approved. During peak hours (evenings, match nights) it may take slightly longer — plan ahead.
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KYC approved — your first withdrawal is unlocked
Once approved, your account status changes to "Verified." You can now request withdrawals at any time. This first-time withdrawal may take up to 1 hour while the system confirms your payment method details.
Photo & Document Requirements
Poor-quality uploads are the number one reason KYC reviews take longer. These guidelines will help you get it right on the first try.
Step-by-Step: Requesting an xx789 Withdraw
Once KYC is complete, here is exactly how to cash out your winnings. The process works the same way on the mobile app and the desktop site.
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Go to the Cashier and select Withdraw
After logging in, open the Cashier section from your account menu. Click or tap "Withdraw." You will see your available balance and a withdrawal form.
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Choose your payment method
Select bKash, Nagad, Rocket, Upay, or Bank Transfer — whichever matches the account you used to deposit. xx789 withdrawals go back to the same payment method you deposited with, so make sure it matches.
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Enter the amount and your mobile wallet number
Type the amount you want to withdraw. Minimum is ৳1,000. Maximum per day is ৳225,000. Enter the exact mobile number registered to your bKash or Nagad account — a wrong number means the money goes to the wrong wallet.
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Confirm and submit your request
Review all the details carefully, then tap "Confirm Withdrawal." You will get an on-screen confirmation and an SMS or push notification from xx789. Do not submit duplicate requests — this causes delays.
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Funds arrive in about 18 minutes
Standard processing is 18 minutes after the request is approved. For Bank Transfer, allow up to one working day. If 30 minutes pass and you have not received the funds, open Live Chat with your transaction ID ready.
Supported Payment Methods
All the payment options below support both deposits and withdrawals at xx789. Processing times are after request approval.
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bKash
Deposit
৳1 min Withdrawal
~18 min Min Withdraw
৳1,000 -
Nagad
Deposit
৳1 min Withdrawal
~18 min Min Withdraw
৳1,000 -
Rocket
Deposit
৳1 min Withdrawal
~18 min Min Withdraw
৳1,000 -
Upay
Deposit
৳1 min Withdrawal
~18 min Min Withdraw
৳1,000 -
Bank Transfer
Deposit
Under 1 min Withdrawal
1 working day Min Withdraw
৳1,000
Why Withdrawals Get Declined — and How to Fix It
Most declined withdrawals have a simple cause. Here are the most common ones, along with the fix for each.
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KYC not completed Complete identity verification before your first withdrawal. See the KYC steps above.
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Bonus wagering requirement not met The first-deposit bonus carries a 25× wagering requirement. If you have an active bonus, check your wagering progress in the Bonus section before withdrawing.
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Wrong mobile wallet number entered Double-check that the number belongs to your own registered bKash or Nagad account. If you entered a wrong number, cancel the request immediately and contact Live Chat.
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Amount below ৳1,000 or above ৳225,000 daily limit Adjust the withdrawal amount to fit within these limits. If you have a higher daily limit through VIP status, it will reflect automatically in the form.
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Payment method does not match deposit method xx789 requires you to withdraw to the same payment method you used to deposit. If you deposited via Nagad, withdraw via Nagad.
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Duplicate withdrawal requests Submitting the same request more than once flags it for manual review. Wait for the first request to process before trying again.
Questions Players Ask Before Their First Cashout
How long does the first xx789 withdrawal take?
Your very first withdrawal may take up to 1 hour. This is because xx789 confirms your KYC documents and matches your payment method details during this initial check. All subsequent withdrawals process in around 18 minutes.
Do I need to upload KYC documents every time I withdraw?
No. KYC is a one-time process. Once your identity is verified, you never need to submit documents again — unless xx789 flags a security concern or you change your registered name.
Can I withdraw before completing the bonus wagering requirement?
If you claimed the first-deposit bonus (220% up to ৳13,500), you must complete 25× wagering before the bonus portion becomes withdrawable. Your deposit amount is always yours — only the bonus winnings are locked until wagering is done. You can forfeit the bonus in your account settings if you prefer to withdraw immediately.
What if my KYC documents are rejected?
xx789 will tell you the reason in the notification. Common reasons: blurry photos, name mismatch, or expired document. Re-upload a clearer photo or use a different accepted document. The review team checks again within 6 hours. Contact Live Chat if you are unsure what went wrong.
Can I withdraw to a different bKash number than the one I deposited with?
No. xx789 requires withdrawal to the same payment method and account number used for your deposit. This is a security measure to prevent unauthorised transfers. If your bKash number has changed, contact support before requesting a withdrawal.
Is there a fee for withdrawals at xx789?
xx789 does not charge a withdrawal fee from its side. However, your mobile wallet provider (bKash, Nagad, etc.) may apply their standard cash-out charges. Check your wallet app's fee schedule to know the exact amount you will receive.
What is the maximum I can withdraw in a single day?
The standard daily withdrawal limit is ৳225,000. This resets at midnight Bangladesh time (UTC+06). VIP members at higher tiers get increased daily limits — Silver members can withdraw up to ৳360,000 per day, Gold up to ৳590,000, and Diamond members up to ৳2,500,000. See the VIP page for full tier details.
Can I use the xx789 app to withdraw?
Yes. The xx789 Android app includes the full cashier with deposit and withdrawal options. Many players find it easier to upload KYC photos directly from their phone camera. The app is free to download and runs on Android 7.0 and above.
Ready to withdraw your winnings?
Create your verified account today, complete KYC once, and cash out in around 18 minutes via bKash or Nagad — any day of the week.